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Privacy Policy

Last updated: October 24, 2025

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This Privacy Policy explains how Nurture Films Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website or engage our services. We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Company Information

Nurture Films Ltd
Registered Office: 19 New School Road, Histon, Cambridge, CB24 9LL
Company Registration Number: 12440307
Email: info@nurturefilms.co.uk
Website: https://www.nurturefilms.co.uk

For the purposes of the UK GDPR, Nurture Films Ltd is the Data Controller.

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2. What This Policy Covers

This Privacy Policy applies to:

  • Our website, www.nurturefilms.co.uk

  • Any communications or interactions you have with us (e.g., via email, phone, or social media)

  • Our professional services, including video production, photography, social media management, and marketing consultancy.

It does not apply to any third-party websites linked to or from our site.

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3. Information We Collect

We may collect and process the following types of personal data:

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Personal Information

  • Name

  • Email address

  • Phone number

  • Business name and address

  • Any other information you provide when contacting us or using our services

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Automatically Collected Information

When you visit our website, we may collect certain data automatically, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referring website

  • Pages visited and time spent on our website

This data is collected via Google Analytics or similar tools to help us understand how our website is used and improve user experience.

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4. How We Use Your Personal Data

We may use your personal data for the following purposes:

  • To respond to your enquiries or provide quotations

  • To deliver and manage the services you request

  • To manage our business operations, such as project organisation and file storage

  • To comply with legal obligations

  • To improve our website, services, and customer experience

  • To maintain communication about ongoing projects

We do not currently send marketing emails or newsletters. Should this change, you will be given the opportunity to opt in or out at any time.

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5. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases for processing your personal information:

  • Performance of a contract – when processing your data is necessary to provide our services.

  • Legitimate interests – when processing helps us improve our business or communicate with you in a way that is expected.

  • Legal obligation – when we are required to retain or share data by law.

  • Consent – in cases where you explicitly agree to optional data uses (e.g., if we start marketing communications in the future).

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6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal or accounting requirements.
Typically:

  • Enquiry emails and project files are stored for up to 5 years.

  • Website analytics data is retained for up to 26 months.

You may request deletion of your data at any time by contacting us.

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7. Sharing Your Personal Data

We do not sell or rent your personal data to third parties.

However, we may share your data with trusted third-party providers that help us deliver our services, including:

  • Google Drive (Google LLC) – for secure cloud file storage

  • Calendly – for scheduling meetings

  • MailerLite – for managing communication (if used in the future)

  • Social media platforms (Instagram, YouTube, LinkedIn, Facebook, Spotify) – where you interact with our published content

These providers act as Data Processors and are required to handle your data securely and in accordance with the UK GDPR.

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8. International Data Transfers

Some of our service providers (such as Google and Bloom.io) may transfer data outside the UK or European Economic Area.
Where this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal protections.

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9. Data Security

We take the security of your data seriously.
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
However, please note that no method of data transmission over the internet is completely secure.

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10. Your Data Protection Rights

You have the following rights under the UK GDPR:

  • Access – Request a copy of the personal data we hold about you.

  • Correction – Ask us to correct inaccurate or incomplete information.

  • Erasure – Request that we delete your personal data, where legally permissible.

  • Restriction – Ask us to limit how we use your data.

  • Objection – Object to our processing of your data, including for legitimate interests.

  • Portability – Request your data in a machine-readable format for transfer to another provider.

  • Withdraw consent – Withdraw any consent you have previously given.

To exercise your rights, contact us at info@nurturefilms.co.uk.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been misused: www.ico.org.uk.

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11. Children’s Privacy

Our website and services are not directed at children under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us to remove it.

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12. Links to Other Websites

Our website may contain links to other websites (such as social media platforms). We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies when visiting them.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
We encourage you to review this policy periodically to stay informed.

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14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 info@nurturefilms.co.uk
🌐 https://www.nurturefilms.co.uk
📍 Nurture Films Ltd, 19 New School Road, Histon, Cambridge, CB24 9LL​

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